tag:blogger.com,1999:blog-6470170575104222687.post397169421132139415..comments2023-07-22T08:24:01.926-05:00Comments on The Adventures of Team Brown: Fish LipzJoe, Johnena and Georgia Brownhttp://www.blogger.com/profile/12748142731826021016noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6470170575104222687.post-87870298543875767172010-06-01T21:06:35.270-05:002010-06-01T21:06:35.270-05:00Thank you for sharing that with me. I did ask the...Thank you for sharing that with me. I did ask the staff what all was going on at 2 PM while you were there. <br /> I have instructed them to inform customers of why they are waiting, i.e., the servers have reached their maximum number of tables they are assigned.<br /><br />I talked with the chef as well to find out if anyone complained about the food. We always hope our customers will notify us while they are there so we can address it immediately.<br /><br />What did you order?Fish Lipznoreply@blogger.comtag:blogger.com,1999:blog-6470170575104222687.post-32421391153562125362010-06-01T08:40:20.170-05:002010-06-01T08:40:20.170-05:00Our server was Travis. He was great, very friendly...Our server was Travis. He was great, very friendly and prompt. Our dissatisfaction with the food and untimely seating, etc. was in no way due to him.Joe, Johnena and Georgia Brownhttps://www.blogger.com/profile/12748142731826021016noreply@blogger.comtag:blogger.com,1999:blog-6470170575104222687.post-57913622317771927492010-05-31T19:13:39.998-05:002010-05-31T19:13:39.998-05:00Dear Team Brown,
I do apologize for your lengthy w...Dear Team Brown,<br />I do apologize for your lengthy wait today. <br /><br />We seat customers according to table load, i.e, each server is assigned a certain number of tables. This is an industry standard to better offer the highest level of customer service.<br /><br />I also apologize that you were not 100% satisfied with your food. Please let me know what you ordered.<br /><br />We strive to achieve 100% customer satisfaction, and comments like yours will help us reach that goal.<br /><br />Would you mind telling me who your server was today?Fish Lipznoreply@blogger.com